Receptionist (post level 13) - University of the Free State

University of the Free State | Bloemfontein, Free State

Description : Receptionist (post level 13). Company : University of the Free State. Location : Bloemfontein, Free State

Job Title Receptionist (post level 13) (contract appointment: 3 years): Job ID 5071 Organizational Unit University of the Free State -> Student Affairs -> Housing and Residence Affairs Contract Type Contract Occupational Level Semi-Skilled Location Bloemfontein Campus - Bloemfontein, FS ZA (Primary)
Closing Date 28/2/2023 Description

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll. Applications submitted through any other platform will not be considered.

Duties and responsibilities:

  • Ensure that all guest reports, dockets and correspondence are completed accurately and punctually.
  • Make reservations for guests.
  • Ensure that check-in and check-out procedures are strictly adhered to.
  • Report any faults to Maintenance Section.
  • Liaise closely with Housekeeping on check-ins and check-outs.
  • Ensure all takings for the day is correct, balanced and banked according to the policy and procedure.
  • Ensure charges are correctly entered onto Guest's Folio.
  • Ensure float, cash and credit takings for shift are balanced and cashier report is completed.
  • Handle conference enquiries
  • Carry out any other function and responsibility as directed, to ensure the smooth running of the front desk.
  • Willing to work assigned shifts and weekends.
  • Assist on occasion with breakfast and other functions.
  • Any other duties as required by Housing and Residence Affairs Management.

Inherent Job Requirements:

  • Bachelor’s degree or Advanced Diploma/B.Tech degree/Postgraduate Certificate on NQF level 7 OR a 3-year National Diploma on NQF level 6 in Hospitality Management or an equivalent qualification.
  • One (1) year experience in the Hospitality industry as receptionist.

Recommendations:

  • Knowledge of reservation booking system.
Competencies

Key Competencies:

  • Results orientated:
o The ability to cope with a frequently changing environment and to adapt to evolving situations.
o The ability to be reliable, responsible, dependable and to fulfil obligations.
  • Strategic thinking:
o The ability to deal with several activities at a time.
o The ability to focus on details, work towards perfection, and approach work in a neat and organized manner.
  • Business acumen:
o Ability to adhere to rules and strictly follow work regulations.
o Proficient in using MS Office.
o Knowledge of hotel booking system (if knowledge in Semper it will be an advantage).
  • Leading:
o Ability to maintain high levels of personal motivation, energy and enthusiasm.
o Ability to be cooperative with others, display good-natured attitude, and encourage people to work together.
  • Building coalitions:
o The ability to be self-assured and at ease with people in all types of social situations.
o The ability to interact with others and establish personal connections with people.

Required Documents

Please ensure all relevant documentation is attached to your application. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.

  • A detailed curriculum vitae and cover letter;
  • Certified copies (not older than 6 months) of qualifications (please provide the SAQA accreditation in the case of foreign qualifications);
  • A certified copy (not older than 6 months) of your identity document (ID);
  • Proof of registration with a Professional Body (if applicable);
  • A copy of your driver’s license (if applicable).
  • A service record of your current employer / last employer (only applicable to external applicants).

Assumption of duties:
As soon as possible.

Closing date:
28 February 2023.

Salary:
The annual remuneration package, including benefits is: R211 391.43 – R354 408.50 per annum depending on the budget available for the position, relevant work experience and qualifications.

Fringe benefits:
(Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.

Enquiries:
For enquiries, please feel free to contact me at 051 401 2979 or email at [email protected]
or [email protected]. Additionally, kindly contact 051 401 9810 / 9813 / 9814/ 9848 for assistance.

General:
The University reserves the right not to fill the post. The University subscribes to and applies the principles prescribed by the Employment Equity Act. Preference will be given to candidates from the designated groups, in accordance with the principles of the aforementioned act and the employee profile of the specific department/ division.

The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Policy is available at : https://ufsacza.sharepoint.com/:b:/r/sites/supportservices/hr/Employment Equity/EEA13_EE Plan UFS 1 March 2022 (003).pdf?csf=1&web=1&e=TjtoXH

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.